Policy · Draft pending legal review
Professional Supply Policy
Who we supply
Professional products, including dermal fillers and injectables, are supplied only to verified, appropriately trained practitioners and businesses with an approved trade account.
What we don't sell
We do not sell prescription-only medicines, including botulinum toxin, through this website.
Verification
We check registration, training and insurance details when you apply and may re-verify at any time. We may cancel orders that don't meet our supply requirements.
Product information
Product pages give general information. Always read the manufacturer's instructions for use before treating.
Traceability
Keep batch numbers in patient records. We keep records of what we supply to support recalls and safety notices.
Reporting concerns
If you have a product safety concern, contact us and report it to the MHRA through the Yellow Card scheme.
